I sock it straight to people who annoy me

LUKY;
MY COLLEAGUE DOLLY AND I WERE SENT TO A SECRETARIAL SEMINAR IN JOHANNESBURG SOME YEARS AGO.
  Our company picked up the tab and we stayed in the kind of hotel I definitely would never have liked to pay for myself.
  I found the course challenging. Our lecturer was a psychologist, and there were many things she taught us about dealing with others and about ourselves that really opened our eyes.
  Dolly and I are two girls who tend to be self-effacing, but though I may run myself down I see red when anyone agrees with me.

In the mirror
  Our lecturer made you see yourself as others see you. For instance, I found that I have the bad habit of interrupting people. Even when Dolly was trying to make a point I tried to explain what she meant.
  Dolly, usually the meekest of friends, gave me a withering stare and said: 'Luky, stop interrupting me!'
  I laughed along with the others. I'll think twice before interrupting anyone in future, especially Dolly.
  Another thing our teacher taught us: "Many times people do things to you, not knowing that they are hurting you. Perhaps you are too civilised to reply in kind, and never answer, until one day you are blind with rage, and they you say too much. If you were to tell them firmly but sweetly what you are thinking, you might find them looking surprised and then saying: 'Oh! OK.' "

It worked!
  When we came back to work, we tried our newly acquired psychology on our work mates and it worked like a charm.
  A guy who had been getting in my hair was terribly surprised to hear it. "Oh. OK", he said, never dreaming he was running true to form.
  A girl who seemed to be ignoring me was tackled in the way I had been taught.
  "Tell me, what is it you have against me", I said. "Ever since I came back from that secretarial course you have put me in Coventry. When I asked your help for my kids' fancy dress costumes, you gave me a sarcastic reply and you always seem to be looking the other way when I want to greet you".
  She looked at me in amazement.
  "I've got nothing against you", she said. "I'm a little overworked, that's all. I've been working very hard at home in addition to my job here and I've been feeling sorry for myself. But really, I'm not cross with you."

I'm fierce now
  Dolly and I are slightly appalled to have discovered the fierce tigers in our souls which once slept so peacefully.
  We had imagined ourselves to be the essence of meekness, and now we realise that we were not nearly as sweet as we had hoped.    
  But when I have told a person to his face what has been bothering me about him I entirely lose the desire to discuss him with others behind his back - surely a far greater evil.
  So if you do have anything against me, don't hesitate to spill the beans. Call me over and give it to me good. Perhaps I'll stammer and swallow a little at first, but in the end I'll be bound to say: "Oh. OK."